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How bdt1777 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments through bKash, Nagad, and Rocket, and keep your account secure.

Account data protectedbKash, Nagad, Rocket payment privacyYour right to request data accessBangladesh-focused data handling
bdt1777 How bdt1777 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to review, correct, or remove the personal data we hold on your account, our support team handles privacy requests directly. Reach out through any of the channels below and tell us your registered account email along with what you need — we will confirm receipt and follow up within a reasonable timeframe. Access to data correction tools may depend on local law and eligible regions.

Live Chat Open the chat widget from your account dashboard to submit a privacy request. Have your registered email and account details ready so we can locate your record quickly.
Email Support Send your data request to our support address shown in your account settings. Include your full name, registered email, and a brief description of the data you want reviewed.
Account Help Centre Log in to your account and visit the Help section to find privacy-related request forms, including options to update your contact details or linked wallet information.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply security measures across your account, your payment data, and the cookies stored on your device. Our approach covers four key areas: how payment data is handled, how cookies are managed, how your account credentials are kept secure, and how long we retain your information before deletion.

Payment Data Handling

Your bKash, Nagad, and Rocket transaction details are stored only for verification and withdrawal processing. We never retain your mobile wallet PIN or full account credentials on our servers.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your lobby layout. You can clear these at any time through your browser settings without losing your account data.

Account Credential Security

Your password is stored in a hashed format — we cannot read it. Login attempts trigger an OTP to your registered mobile number, adding a second layer of verification before access is granted.

Data Retention and Deletion

We keep your account data for as long as your account is active and for any period required by applicable law after closure. You can request deletion by contacting support once your account is fully settled.

Privacy Policy Questions Answered

These are the questions we hear most often about how your data is used, who can see it, and what rights you have over it. If your question is not covered here, reach us through live chat or the email address in your account settings.

We collect your name, contact details, and the wallet information you link — such as your bKash or Nagad number. We also log device and session data to secure your account against unauthorised access.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is not sold or passed to marketing partners. Your Rocket and Nagad details follow the same restriction.

Contact support through live chat or email with your registered account details and ask for a data access request. We will confirm receipt and provide the relevant information within a reasonable period.

Yes. Once your account is closed and all pending transactions are settled, you can submit a deletion request through our support team. Deletion may be limited where retention is required by applicable law.

Inactive account data is retained for the period required under the regulations of the jurisdiction you access the platform from. After that period, your data is deleted in line with our standard retention schedule.

We use session and preference cookies to keep your account active and remember your lobby settings. You can disable or clear cookies through your browser at any time; doing so will log you out of your current session.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.